New repair

Tell us about the device

Enter only the details needed for the repair request. Staff confirm the diagnosis, price and timing after inspection.

Your contact details

Required fields are marked with an asterisk.

Full name *

Phone number *

Email address *The repair system requires an email address for this request.

Preferred contact time (optional)Enter a general preference. Staff will confirm availability.

Device brand or type *

Device model *Use the model shown in Settings or on the device if known.

Current condition *

Closest issue type *

What happened? *Do not enter device passcodes, account passwords or payment details.

Assessment request

Before sending: You will review every detail on the next screen. No quote, repair authorisation or payment is created at this step.